Case Studies

Nintendo: How a Customer-Centric Philosophy Affects the Supply Chain – Part 2

While modern companies focus on providing exceptional service, Nintendo continues to focus on extraordinary products with a Customer-Centric approach. In our last post, we began exploring the reasons behind Nintendo’s history of not meeting consumer demand. Many of its gaming consoles, software, peripherals and promotional items in the last 20 years have seen instances of …

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Nintendo: A Case of a Supply Chain Struggles or Artificial Scarcity? – Part 1

Beloved entertainment giant Nintendo has a long history of trouble getting their products to the right hands. Almost two months ago, video game giant Nintendo released its latest console—the Switch. Although it received a lot of positive coverage, a familiar problem has been marring the consumer goodwill; extreme product scarcity. The company’s sales forecasts were …

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State of Women in Business and Logistics 2017

Yesterday was International Women’s Day (IWD), a celebration and tribute to women’s rights. This year marked the 108th anniversary of IWD. IWD 2017’s goal is to speed up the timeline in reaching parity between men and women in opportunity, wages and leadership representation. According to the World Economic Forum, it’ll be nearly 170 years before …

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Canada’s ELD Mandate Expected to Boost Intermodal Rates Later This Year

Canada’s Electronic Logging Device (ELD) Mandate is set to affect intermodal transportation favourably in rates, fuel prices and capacity. This is based on the Intermodal Competitive Index (ICI) of the freight transportation forecasting firm FTR. Earlier this week, the condition of intermodal versus truck was described as ‘moderately favourable’ according to freight transportation forecasting firm …

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eBook: Offshoring, Nearshoring, Reshoring – What’s the difference?

Outsourcing is business strategy of contracting work out to a third-party. Companies use outsourcing to gain access to cheaper labour, larger specialized labour pools, and/or obtain other benefits through an economy of scale. The term encompasses both the setup of a subsidiary, and the off-site activities of a company. For decades, companies used outsourcing strategies …

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5 Tips for Supply Chain Professionals to Survive, and Succeed, The Holiday Season Logistics Peak

November is almost at an end. As December nears, the holiday peak looms for many distribution centers. The season will be the busiest for us in logistics and transportation thanks to Black Friday, Cyber Monday, Christmas Eve, and Boxing Day. Customers will be expecting to receive their purchases and gifts with little hassle. This means …

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3 Steps to Eliminate Zombies From Your Supply Chain

Zombies are undead creatures, popular in many modern books, movies, television, and as Halloween costumes. They are the monsters that just won’t stay down. No matter what happens to one, it will eventually get up and continue its hungry lurching. Unlike more classic monsters, zombies cannot be waited out or ignored. Every passing hour increases …

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5 Ways to Revitalize a Lagging Corporate Culture in Logistics and Supply Chain

An adaptive corporate culture is an important part of any organization’s long-term success. Yes, managers and C-level personnel set the standards for how business is run, but it’s the values and practices shared by the employees that will guide the hundreds of decisions they make on their own every day. Why Culture Matters As Frances …

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Using AR to Augment Your Supply Chain

If you’ve been to any public places the last two weeks, then you’ve seen children and adults wandering around pointing and swiping at their phones. This is because of the new app Pokémon Go, an augmented reality game where people hunt, capture, and battle adorable creatures that they can find just by walking outside. The …

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Omni-channel Fulfillment, Just How Close Is It?

With so much discussion over omni-channel fulfillment being the future, it is interesting then that only 19% of the top 250 retailers are currently fulfilling omni-channel demand profitably, according to a new the third annual Sands Future of Retail Report. Despite such a small percentage of top retailers making a profit from omni-channel fulfillment, the …

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